Refund and Exchange Policy

 

 

Exchange Policy 

 

Exchanges are permitted provided that none of the following terms and conditions have been breached:

• All orders must be returned in the original packaging. • All returns/exchanges must be made within 48 hours of recorded receipt.

• Exchanges are available for products of an equal value.

• For exchanges of products with a lesser value, customers will be offered store credit. Processed orders can not be cancelled . 

• Please note that payment platforms (Klarna , Afterpay and other charge therefore cancellation and refund fees apply once payment has been made.

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Returns/exchanges

where TAGS have been removed exchange  will be refused. 

 *Customized orders cannot be returned or exchanged under any circumstance.

Customers will be responsible for the shipping and handling costs of their return/exchange. We strongly advise sending parcels through a tracked courier service, since we will not be liable for any lost items.